7z778 Privacy Policy —
How We Protect Your Data
At 7z778, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect from players in Bangladesh, why we collect it, how it is used and stored, and the rights you hold over your own data. We are committed to transparent data practices and to keeping your information secure at every step.
Your Privacy, Our Responsibility
7z778 is designed for players across Bangladesh — from Dhaka and Chittagong to Sylhet and Cox's Bazar. As a platform that handles real financial transactions via bKash, Nagad, and Rocket, we recognise the importance of handling personal data with care, transparency, and robust security. The six principles below summarise how we approach privacy across every part of the 7z778 experience.
Collected Only When Necessary
7z778 collects only the personal data required to operate your account, process transactions, verify your identity, and comply with applicable obligations. We do not collect data for data's sake.
Never Sold to Third Parties
Your personal information is never sold, rented, or traded to external marketing companies. Data shared with third parties is limited strictly to what is necessary for service delivery, legal compliance, or fraud prevention.
Encrypted & Stored Securely
All data transmitted between your device and 7z778 servers is protected by SSL/TLS encryption. Sensitive account data is stored using industry-standard hashing and encryption practices on secured infrastructure.
You Control Your Data
Registered 7z778 players have the right to access, correct, and request deletion of their personal data. These rights can be exercised at any time by contacting our support team — responses are issued within 10 business days.
Bangladesh-Focused Compliance
Our data practices are designed with Bangladesh players in mind. We apply responsible data governance standards and cooperate with legitimate regulatory and law enforcement requests under applicable Bangladesh law.
Breach Notification Commitment
In the unlikely event of a data security incident affecting your personal information, 7z778 is committed to notifying affected players promptly and taking immediate remediation steps to limit any potential impact.
Information We Collect
When you register for an account on 7z778, interact with our games, place bets, make deposits or withdrawals, or contact our support team, we collect various categories of personal information. The specific data collected depends on the nature of your interaction with the Platform. Below is a comprehensive breakdown of the categories of information 7z778 may collect and hold about you.
1.1 Registration & Identity Data
When you create a 7z778 account, you are required to provide the following personal details:
- Full legal name (as it appears on your government-issued identification document).
- Date of birth (used to verify that you meet the 18+ age requirement).
- Bangladeshi mobile phone number (used for OTP authentication and account communications).
- A chosen username and a securely hashed password.
- Residential address in Bangladesh (city, district, and postal code).
- Email address, if provided voluntarily as an alternative contact method.
1.2 Identity Verification (KYC) Documents
As part of our KYC (Know Your Customer) process — which may be triggered before processing your first withdrawal or at any time deemed necessary — we may collect:
- A copy of a government-issued photo identification document (National Identity Card, passport, or driving licence).
- A proof-of-address document such as a utility bill or bank statement from a Bangladesh institution, dated within the last three months.
- Evidence of payment method ownership — for example, a screenshot of your bKash, Nagad, or Rocket account screen confirming the registered name and mobile number.
- A selfie or video recording for facial verification, where requested by the compliance team.
1.3 Financial & Transaction Data
For every deposit, withdrawal, and wager processed through your 7z778 account, we record:
- The payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and the associated account identifier (e.g., registered mobile number for MFS; last four digits for card payments).
- Transaction amounts in BDT, timestamps, and transaction reference numbers.
- Game and bet records including game type, stake, outcome, and balance movement.
- Bonus claims, wagering progress, and promotional interactions.
Full card numbers and MFS PIN codes are never stored on 7z778 servers. Payment processing is handled through secure payment gateways, and only the tokenised or reference version of your payment credentials is retained.
1.4 Technical & Device Data
When you access 7z778 via a web browser or mobile device, we automatically collect certain technical information to support platform security, fraud detection, and service improvement:
- IP address and approximate geolocation data derived from it.
- Device type, operating system, and browser version.
- Session duration, pages visited, and navigation patterns within the Platform.
- Login timestamps and access history.
- Cookies and local storage data (see Section 4 — Cookies).
1.5 Communications Data
If you contact 7z778 support via live chat or email, the content of those communications — including your messages, attachments, and any information you provide — is recorded and stored for quality assurance, dispute resolution, and compliance purposes. SMS communications related to OTP authentication are not stored beyond the immediate authentication session.
Children's Privacy: 7z778 does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided personal data, that account will be immediately closed, all data will be deleted, and any associated funds will be forfeited in accordance with our Terms & Conditions. Parents or guardians who believe a minor may have registered should contact support @ 7z778.app immediately.
How We Use Your Information
7z778 uses the personal data it collects for specific, legitimate purposes directly related to operating a safe, fair, and reliable online casino and sports betting platform for players in Bangladesh. We do not use your data for any purpose beyond those listed in this section unless we have obtained your explicit consent or are required to do so by applicable law.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & authentication | Name, mobile number, date of birth, password (hashed) | Contractual necessity |
| Age & identity verification (KYC) | ID documents, selfie/video, address proof | Legal obligation / Contractual necessity |
| Processing deposits & withdrawals | Payment method details, transaction records | Contractual necessity |
| Fraud prevention & platform security | IP address, device data, transaction patterns, login history | Legitimate interests |
| Customer support & dispute resolution | Communications data, account history, transaction records | Contractual necessity / Legitimate interests |
| Responsible gaming monitoring | Wagering patterns, session data, self-exclusion records | Legal obligation / Legitimate interests |
| Promotional communications (opt-in only) | Mobile number, email address, game preferences | Consent |
| Platform analytics & improvement | Anonymised session data, device data, navigation patterns | Legitimate interests |
| Legal & regulatory compliance | All categories as required by applicable law | Legal obligation |
Marketing Communications
7z778 may send promotional messages — such as bonus offers, tournament announcements, or seasonal promotions tied to events like Eid, Pohela Boishakh, or BPL season — via SMS to your registered mobile number or via email if you have provided one. These communications are sent only where you have opted in during registration or via your account settings. You can withdraw consent at any time by contacting support or updating your notification preferences within your account. Opting out of marketing communications does not affect the delivery of essential account-related messages (e.g., OTPs, withdrawal confirmations, security alerts).
Data Sharing & Disclosure
7z778 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Data is shared with external parties only under the specific, limited circumstances described in this section. In every case where data is shared, 7z778 takes reasonable steps to ensure that the receiving party maintains appropriate data protection standards.
3.1 Service Providers & Technology Partners
To operate the 7z778 Platform effectively, we engage a limited number of trusted third-party service providers who process data on our behalf:
- Game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and similar studios supply the game software and streaming infrastructure. These providers may receive anonymised session identifiers or game-round reference data to support game integrity and settle outcomes. They do not receive your full personal profile.
- Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard payment gateways receive only the transaction-specific data required to process your deposit or withdrawal. Full payment credentials are processed directly by the gateway and are not stored on 7z778 servers.
- KYC verification services — Where automated identity verification tools are used to assist with document checking or facial verification, data is transmitted to those tools securely and is not retained by the tool provider beyond the verification session.
- Hosting & infrastructure providers — The servers and cloud infrastructure underpinning the 7z778 Platform are operated by third-party providers under strict data processing agreements. These providers access data only to the extent required to deliver infrastructure services.
- Fraud detection tools — Specialist fraud prevention and risk-scoring services may receive IP address, device fingerprint, and behavioural data to support real-time fraud detection. This data is processed pseudonymously wherever possible.
3.2 Legal & Regulatory Disclosure
7z778 may disclose personal data to law enforcement agencies, government bodies, or regulatory authorities in Bangladesh or other relevant jurisdictions where required to do so by applicable law, court order, or official legal process. In such cases, 7z778 will disclose only the minimum information necessary to satisfy the legal requirement. Where legally permissible, 7z778 will notify the affected player of any such disclosure.
3.3 Business Transfers
In the event that 7z778 undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, personal data held by 7z778 may be transferred to the acquiring entity as part of that transaction. In such circumstances, 7z778 will take reasonable steps to ensure that any successor entity applies data protection standards consistent with this Privacy Policy and will notify affected players of any material change in data handling practices.
No Cross-Border Data Sales: Under no circumstances does 7z778 sell, license, or otherwise commercially exploit the personal data of its Bangladesh player base to overseas data brokers, advertising networks, or analytics resellers. All data sharing is strictly limited to what is operationally necessary or legally required as described in this section.
Cookies & Tracking Technologies
7z778 uses cookies and similar technologies — including local storage and session storage — to operate the Platform, remember your preferences, maintain your login session, detect fraud, and understand how players interact with our games and content. This section explains what cookies we use and how you can manage them.
| Cookie Type | Purpose | Duration | Mandatory? |
|---|---|---|---|
| Essential / Session Cookies | Maintain your login session, remember game state, enable secure transactions, and prevent session hijacking. | Session (deleted on browser close) | Yes — required for the Platform to function. |
| Security Cookies | Store a device fingerprint token to detect suspicious login attempts and support multi-device fraud detection. | Up to 90 days | Yes — required for account security. |
| Preference Cookies | Remember your display preferences, chosen language, and lobby filter settings between sessions. | Up to 12 months | No — optional convenience feature. |
| Analytics Cookies | Collect anonymised data about how players navigate the Platform to help us improve performance and usability. | Up to 24 months | No — opt-out available via account settings. |
| Responsible Gaming Cookies | Store your session time-limit alerts and deposit reminder preferences locally to support responsible gaming features. | Up to 12 months | No — but strongly recommended. |
Managing Your Cookie Preferences
You can control non-essential cookies via the cookie preferences section of your 7z778 account settings. You may also configure your browser to block or delete cookies; however, disabling essential cookies will prevent the Platform from functioning correctly and may prevent you from logging in or completing transactions. Instructions for managing cookies in popular browsers (Chrome, Firefox, Samsung Internet) are available in your browser's help documentation. 7z778 does not use third-party advertising cookies or cross-site tracking pixels.
Data Security & Retention
Protecting the personal data of every 7z778 player is a core operational priority. We implement a layered set of technical and organisational security measures designed to prevent unauthorised access, disclosure, alteration, and destruction of personal data held on our systems.
5.1 Security Measures in Place
- All data in transit between your device and 7z778 servers is encrypted using TLS 1.2 or higher (SSL).
- Passwords are stored exclusively as salted, one-way cryptographic hashes — plain-text passwords are never stored or logged.
- Access to production systems and player data is restricted to authorised 7z778 personnel on a strict need-to-know basis, enforced through role-based access controls.
- All administrative access to data systems requires multi-factor authentication.
- Our infrastructure undergoes regular vulnerability assessments and security reviews.
- KYC documents and sensitive identity files are stored in an isolated, access-controlled environment separate from general operational databases.
- All third-party service providers with access to player data are assessed for security compliance before engagement and are bound by data processing agreements.
5.2 Data Retention Periods
7z778 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / dispute resolution |
| KYC verification documents | Duration of account + 5 years post-closure | Regulatory compliance / AML obligations |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Game and bet history | 5 years from date of activity | Dispute resolution / responsible gaming audit |
| Support communications | 3 years from date of communication | Quality assurance / dispute resolution |
| Technical / device logs | Up to 12 months on a rolling basis | Fraud detection / platform security |
| Self-exclusion records | Indefinite (unless deletion is requested post-exclusion period) | Responsible gaming compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Where anonymisation is applied, the resulting aggregated data may be retained indefinitely for statistical and analytical purposes.
Security Incident Response: In the event that 7z778 becomes aware of a data security incident that poses a risk to the personal data of players, we will conduct an immediate internal investigation, implement containment measures, and notify affected players via their registered mobile number or email address as soon as is reasonably practicable. The notification will describe the nature of the incident, the data affected, the steps 7z778 has taken, and any recommended actions for affected players.
Your Privacy Rights
As a 7z778 player, you hold the following rights in relation to your personal data. These rights can be exercised at any time by contacting the 7z778 support team via live chat on the Platform or by emailing support @ 7z778.app with the subject line "Data Rights Request". 7z778 will acknowledge all requests within 5 business days and provide a full response within 10 business days of receiving sufficient information to process the request.
To exercise any of the rights above, please contact our support team. We may need to verify your identity before processing a rights request. This is a security measure to ensure that personal data is not disclosed to, or modified by, any person who does not have the right to access it. Verified requests are fulfilled free of charge; however, 7z778 reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive repeat requests.
Third-Party Links & Providers
The 7z778 Platform integrates game content and technology from internationally recognised providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While these providers power the games you play on 7z778, they operate under their own privacy and data handling policies in respect of game software infrastructure. 7z778 does not pass your full personal profile to game providers — only anonymised session and game-round identifiers necessary for game operation and outcome settlement are shared.
The 7z778 Platform does not contain links to external third-party websites other than those necessary for payment processing (bKash, Nagad, Rocket, Upay, Visa, Mastercard gateway redirect pages). When you are redirected to a payment gateway to complete a deposit, you are temporarily leaving the 7z778 environment and entering the payment provider's interface, which is governed by that provider's own privacy policy. 7z778 is not responsible for the data practices of payment gateway providers once you are within their interface.
We recommend that players review the privacy policies of any third-party payment service they use in connection with 7z778 deposits and withdrawals. These include bKash, Nagad (both operated by Bangladesh Bank-licensed MFS entities), Rocket (Dutch-Bangla Bank), Upay, and the respective card network policies for Visa and Mastercard transactions.
Responsible Gaming Data Partners: 7z778 may share anonymised, aggregated wagering behaviour data with responsible gaming research bodies or compliance tools solely for the purpose of improving player protection features. This data cannot be used to identify any individual player and is shared only under strict data use agreements that prohibit re-identification or commercial use.
Policy Updates & Contact
7z778 reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates to the Platform, new legal or regulatory requirements, changes in our data processing practices, or improvements to how we communicate our privacy commitments to players. We are committed to keeping this page current and accurate.
How We Notify You of Changes
Whenever a material change is made to this Privacy Policy — meaning a change that affects how your personal data is collected, used, shared, or retained in a way that could impact your rights — 7z778 will notify registered players via:
- An in-Platform notification displayed on your account dashboard upon your next login following the update.
- An SMS alert to your registered mobile number where the change is significant and warrants direct communication.
- An email notification if you have provided a verified email address linked to your account.
Minor, non-material updates — such as corrections to grammar, formatting improvements, or clarifications that do not alter the substance of our data practices — may be made without direct player notification. In all cases, the "Effective Date" displayed at the top of this page will reflect the date on which the most recent version of this Privacy Policy came into force. We encourage all 7z778 players to review this page periodically.
Continued Use Constitutes Acceptance
Your continued use of the 7z778 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree to any updated version of this Privacy Policy, you should cease using the Platform and contact the support team to request account closure and erasure of your personal data in accordance with your rights under Section 6.
Contacting 7z778 About Privacy
For all privacy-related enquiries, data rights requests, concerns about how your personal information is being handled, or to report a potential data security issue, please contact the 7z778 team using the details below. All privacy correspondence will be handled with strict confidentiality and responded to by a member of the 7z778 compliance team.
Email: support @ 7z778.app — please include "Privacy Enquiry" in the subject line.
Live Chat: Available directly on the 7z778 Platform — 24 hours a day, 7 days a week.
Response Time: Privacy enquiries are acknowledged within 5 business days and fully resolved within 10 business days of receipt of all necessary information.
Support hours for live responses: 8 AM – 2 AM BST (UTC+6). Outside these hours, messages are logged and picked up at the next available session.
Questions About Your Privacy?
Our support team is ready to help with any data rights request or privacy concern. You can also explore our full Terms & Conditions, review our Responsible Gaming tools, or head straight to the casino.
18+ Gambling involves risk. Please play responsibly. Terms & conditions apply.